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Virtual Number for WhatsApp: How to Create One and Its Benefits

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Virtual Number for WhatsApp In today’s connected world, WhatsApp dominates as a leading instant messaging app. Whether you’re a marketer, professional, or individual, you might need a separate WhatsApp account. One effective way to achieve this without using your personal phone number is by utilizing a virtual number. A virtual number provides a unique phone […]

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WhatsApp Business for Teams: How To Get Started

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Elevate Your Business with iSend: Your Go-To Solution for Mass WhatsApp & SMS Messaging and SEO Running a successful business can make customer engagement both exciting and challenging. Your customer service and sales teams likely juggle endless tasks, not to mention the added complexity of managing multiple communication channels. A top-notch customer experience is as

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Post-Holiday Customer Service

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Delivering Exceptional Return Experiences The post-holiday period can be particularly stressful for customer service teams due to an influx of support requests from customers. In this blog, we’ll provide you with helpful tips to effectively handle returns and deliver an exceptional experience to your customers. 1. Offer Quick and Hassle-Free Returns About 88% of customers

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Boosting Customer Support with WhatsApp Marketing Automation

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A Comprehensive Guide to iSend’s Services WhatsApp marketing automation is an effective strategy for improving customer support, especially when it comes to immediate and personalized communication. In this article, we will show you how to use WhatsApp marketing automation to enhance customer support, with tips on how to do it successfully using the services offered

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6 Tips to Master Your Customer Service During the Holiday Rush

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Prepare for Increased Customer Service Demands During the Holiday Season The holiday season is on the horizon, which means e-commerce businesses will face a significant increase in customer service demands. With the ever-growing workload during this time, companies must work more intelligently, not harder, to meet and exceed customer expectations. 1. Clearly Communicate Response Times

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Why you should stop sending emails for marketing and what to do instead

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Sure, here’s a possible blog post that discourages email marketing: If you’re a marketing business, chances are you’ve used email marketing to reach your customers or prospects. However, marketing emails can negatively impact your business more than you think. In this post, I’ll tell you why you should stop sending marketing emails and what to

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