Delivering Exceptional Return Experiences The post-holiday period can be particularly stressful for customer service teams due to an influx of support requests from customers. In this blog, we’ll provide you with helpful tips to effectively handle returns and deliver an exceptional experience to your customers. 1. Offer Quick and Hassle-Free Returns About 88% of customers […]
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A Comprehensive Guide to iSend’s Services WhatsApp marketing automation is an effective strategy for improving customer support, especially when it comes to immediate and personalized communication. In this article, we will show you how to use WhatsApp marketing automation to enhance customer support, with tips on how to do it successfully using the services offered
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Prepare for Increased Customer Service Demands During the Holiday Season The holiday season is on the horizon, which means e-commerce businesses will face a significant increase in customer service demands. With the ever-growing workload during this time, companies must work more intelligently, not harder, to meet and exceed customer expectations. 1. Clearly Communicate Response Times
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Introduction Owning an e-commerce site is a notable achievement, but effective promotion is the secret to your success. Let’s delve into key marketing strategies that can empower your e-commerce site, with a special focus on the transformative power of WhatsApp marketing. Search Engine Optimization (SEO) Kickstart your e-commerce site promotion with search engine optimization. This
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Introduction Top 7 Social Media Calendar Tools Managing social media can be daunting, especially when dealing with multiple channels. A social media calendar significantly simplifies content planning. Here are the top 7 social media calendar tools you should consider. 1. CoSchedule CoSchedule isn’t just a tool; it’s an integration hub for marketing calendars, project management,
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Introduction Artificial Intelligence (AI) is no longer an abstract concept. It’s a rapidly evolving field transforming numerous industries and creating a myriad of new job roles. This blog will give you insights into the jobs emerging from the field of AI, supported by examples and data. AI Strategist Businesses worldwide are increasingly looking to integrate
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Unleashing the Power of WhatsApp Pay: A New Frontier in Marketing Have you ever considered the marketing possibilities of WhatsApp Pay? It’s not just a peer-to-peer payment service – it’s a powerful, yet underused tool for businesses seeking to revolutionize their marketing strategies. Let’s explore how WhatsApp Pay can become your next marketing channel
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Embrace the Future with WhatsApp Webinar Marketing In the era of remote work and online business, we have to continuously adapt and seek innovative ways to connect with our audience. One such innovative tool is conducting webinars on WhatsApp. With billions of users globally, this popular messaging app presents a tremendous opportunity for businesses to
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Navigating GDPR Compliance in WhatsApp Marketing: A Comprehensive Guide If you’re a business leveraging WhatsApp as part of your digital marketing arsenal, it’s crucial to understand the role of the General Data Protection Regulation (GDPR) in your strategy. The GDPR, implemented by the European Union in 2018, has stringent guidelines for user data protection, requiring
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How to Build Successful Customer Service on WhatsApp In the digital age, customer service channels have expanded beyond traditional phone calls and emails. One such medium that’s making waves in the customer service realm is WhatsApp. This messaging app has over 2 billion users worldwide, making it a promising platform for businesses to connect with
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